Coach & Capture
AI Coach
Purpose. Give every employee an evidence-grounded expert on demand.
Business outcome. Faster answers, fewer escalations, consistent operating knowledge.
- Grounded retrieval from approved knowledge only
- Inline citations to source assets
- Guardrails on unvalidated or archived content
- Role- and department-aware responses
Knowledge Capture
Purpose. Turn documents, meetings, video and expert sessions into structured knowledge.
Business outcome. Tacit expertise becomes a durable organisational asset.
- Document, video and audio ingestion
- Structured interview and session workflows
- Automatic asset typing and metadata
- Consent-based capture with owner assignment
Knowledge Library
Purpose. A single, governed home for every knowledge asset.
Business outcome. Nothing gets lost, duplicated or acted on when it shouldn't be.
- Unified search across sources
- Asset owner, reviewer and approver roles
- Version history and change context
- Fine-grained access controls
Knowledge Graph
Purpose. See how people, roles, processes and knowledge connect.
Business outcome. Understand where expertise concentrates and where it's fragile.
- Entity relationships across the organisation
- Impact and dependency traversal
- Visual exploration for owners and leaders
- Feeds Coach retrieval and Risk analysis
Health & Trust
Knowledge Health
Purpose. Measure the quality of what your organisation knows.
Business outcome. A defensible, evidence-based view of knowledge quality across the business.
- Composite health scoring
- Trends over time by department and domain
- Drill-down to contributing signals
- Fully explainable scores
Knowledge Validation
Purpose. Approve, reject and manage every knowledge asset through a clear ladder.
Business outcome. Only trusted, validated knowledge reaches Coach and end users.
- Owner → Admin → Approver validation ladder
- Rejected, deprecated, archived and soft-deleted states
- Audit trail on every state change
- Blocked from AI retrieval when invalid
Knowledge Freshness
Purpose. Keep knowledge current and safe to act on.
Business outcome. No answers built on stale procedures, expired policies or outdated context.
- Age and staleness scoring
- Configurable review cadences
- Automatic decay signals into Health
- Owner and reviewer notifications
Knowledge Lifecycle
Purpose. Manage every asset from draft to archive with governance.
Business outcome. Predictable, auditable state transitions with no orphan content.
- Draft, active, deprecated, archived states
- Soft-delete with recovery
- Scheduled review and expiry
- Full lifecycle audit history
Knowledge Dependency
Purpose. Identify single points of knowledge failure.
Business outcome. Fewer surprises when key people move, retire or leave.
- Bus-factor analysis by role and asset
- Dependency chains across processes
- Coverage gap detection
- Feeds Risk and Successor Readiness
People Intelligence
Expertise DNA
Purpose. Make individual expertise visible, comparable and transferable.
Business outcome. A shared language for what people actually know.
- Structured expertise profiles
- Evidence-linked skill signals
- Explainable and reviewable by the individual
- Feeds Coach, Risk and Succession
Successor Readiness
Purpose. Know who is ready to step into critical roles.
Business outcome. Continuity planning becomes evidence-based, not anecdotal.
- Readiness scoring per role
- Gap analysis and development paths
- Coverage view by department
- Explainable, owner-reviewed
Knowledge Risk
Purpose. See where losing a person would hurt the business.
Business outcome. Targeted capture, cross-training and succession where it matters most.
- Role- and asset-level risk scoring
- Prioritised risk register for leaders
- Trend and threshold alerting
- Traceable back to underlying signals
Executive & Operations
Executive Dashboards
Purpose. A live view of organisational intelligence for leadership.
Business outcome. One place to see health, risk, coverage and readiness at a glance.
- Health, Risk and Readiness KPIs
- Department and business-unit views
- Trend and threshold monitoring
- Drill-down to the underlying evidence
Analytics
Purpose. Measure how knowledge flows and where it stalls.
Business outcome. Data to drive capture, curation and adoption priorities.
- Adoption and usage analytics
- Coverage and gap reporting
- Content lifecycle metrics
- Exportable for BI
Integrations
Purpose. Connect Knowva to the systems your teams already use.
Business outcome. Knowledge flows in and out without extra effort.
- Microsoft 365 integration
- Storage, collaboration and identity connectors
- API access on Enterprise
- Governed ingestion pipelines
Administration
Purpose. Enterprise-grade control over users, roles, data and governance.
Business outcome. A platform IT and security can confidently roll out.
- Role-based access control (Owner, Admin, Member)
- SSO, SCIM and audit logs on Enterprise
- Tenant isolation and data controls
- AI governance and policy configuration